Freight forwarding software for small and growing forwarders
Enterprise freight systems are built for global carriers with an IT department. Most forwarders moving air and sea freight into the Caribbean are running on spreadsheets, WhatsApp and a shared inbox instead.
LogisticsPlug gives a forwarder one workspace for the whole job: receiving at origin, consolidation into shipments, manifests and customs files at destination, invoicing every customer from your own rates, and a portal where customers track and pay without calling you.
Consolidation and shipments
Packages received at your origin warehouse are consolidated into shipments, and each shipment carries the packages of every customer and courier on it. When it lands, the whole arrival is processed as one manifest.
- Consolidate many customers onto one shipment
- Shipments from a warehouse partner arrive with their packages attached
- Bulk status updates for a whole arrival
- Package labels printed in bulk
Manifests and customs
Build manifests by barcode scan or file import, calculate customs duty, apply the charges to each invoice, and export the manifest as CSV or ASYCUDA XML.
- Manifest by scan, by hand or by file import
- Customs duty calculator
- ASYCUDA XML and CSV export
Billing that follows the freight
Every package is invoiced from your weight-based rate table and fee rules the moment it is weighed. Customers pay online, and reconciliation shows what is paid, outstanding or uncollected.
- Automatic invoices from your rates and fees
- Online card payments
- Reconciliation, transactions and CSV reports
Customers who serve themselves
Customers get a branded portal to see their shipping address, send pre-alerts, track every package, request delivery and pay invoices, which means fewer calls to your office.
- Branded customer portal on your domain
- Pre-alerts and package tracking
- Automatic status emails
Connect what you already use
The partner API lets a warehouse, a website or your own tools push packages, customers and shipments in, and read status back out.
- Documented partner API
- Sync packages, customers and shipments
- Works alongside your existing website
Frequently asked questions
- Is LogisticsPlug only for couriers, or for freight forwarders too?
- Both. The same platform handles consolidation, shipments, manifests and customs exports for forwarders, and the counter, pickup and customer portal side for couriers.
- Can several couriers share one consolidated shipment?
- Yes. A shipment can carry packages for many couriers and customers, and each courier is invoiced only for their own packages on it.
- Do you have an API?
- Yes. The partner API is documented at logisticsplug.com/docs/courier-api and is used by warehouses to push packages and shipments into the platform.
- How long does it take to get started?
- Most teams are processing packages within days. Book a demo and we will walk through your current process and set up your rates with you.