Does LogisticsPlug work with ASYCUDA in Jamaica?

Yes. Any manifest can be downloaded as an ASYCUDA XML file, alongside a CSV export, so your customs broker can work from the same data you invoiced from.

Can I bill customers in Jamaican dollars?

Yes. Your rate table and fees are your own, and invoices are generated from them automatically when a package is weighed.

Can my customers pay online?

Yes. Customers pay their invoices from your branded portal through WiPay Caribbean or Fygaro. Both have a sandbox mode so you can test before going live.

I already have a website. Do I need to replace it?

No. You can keep your site and link to your LogisticsPlug customer portal, or use one of our courier website templates on your own domain.

Can I move my existing customers over?

Yes. Customers can be imported from a file, keeping their existing mailbox numbers.

Courier software built for how Jamaican couriers actually work

Your customers shop in the US, ship to a Miami address with their mailbox number on it, and collect in Kingston, Mandeville, May Pen or Montego Bay. LogisticsPlug is built around exactly that flow, from the warehouse scan to the signature at your counter.

Packages are matched to customers by mailbox number, priced from your own rates the moment they are weighed, and cleared with a manifest you can export straight into ASYCUDA. Your customers track everything and pay online through your own branded portal.

Mailboxes, pre-alerts and package intake

Every customer gets a mailbox number that ties their packages to them automatically. Customers send pre-alerts with their invoice before the package lands, and anything that arrives without a match goes to an Unknown Packages list so it is assigned, not lost.

Mailbox numbers matched on arrival
Customer pre-alerts with invoice uploads
Unknown packages queue for unmatched arrivals
Scan by barcode scanner, phone camera or typed tracking number

Customs and manifests for Jamaica

Group a whole arrival into a manifest, work out customs duty with the built-in calculator using the Jamaican tariff, apply the charges to every package's invoice, and download the ASYCUDA XML file for your broker.

ASYCUDA XML and CSV manifest export
Customs duty calculator on the Jamaica HS tariff
Update the status of every package on a manifest at once
Consolidated shipments from your US warehouse partner

Invoicing and online payments

Each package is invoiced from your weight-based rate table and fee rules, with no spreadsheet in between. Customers pay online through WiPay Caribbean or Fygaro, and reconciliation matches what the processor paid against what was invoiced.

One invoice per package, priced from your rates
WiPay Caribbean and Fygaro card payments
Payment reconciliation and transaction history
Coupons and referral rewards

The counter: pickup, delivery and signatures

When a customer walks in, add them to the pickup queue, find their packages by shelf location, and capture their signature on collection. Customers who want delivery can request it from the portal, priced by your delivery areas.

Pickup queue for the counter
Shelf and bin locations
Signature capture on collection
Delivery requests with per-area fees
Uncollected package follow-up before storage fees build up

Your brand, not ours

Run your customer portal and website on your own domain with your logo and colours. Customers sign up, see their US address, track packages and pay invoices without ever seeing the LogisticsPlug name.

Branded customer portal and website templates
Your own custom domain
Package status emails and batch emails to customers
Optional AI assistant that answers customer questions from your FAQs

Run the business, not just the packages

Multiple branches under one account, staff roles with exact permissions, time and attendance, payroll, income and expenses, and reports you can download as CSV. Audit logs show who changed what.

Multi-branch: Kingston, Mandeville, Montego Bay and more
Staff roles and permissions
Time & attendance and payroll
Revenue, payment and package reports

Frequently asked questions

Does LogisticsPlug work with ASYCUDA in Jamaica?: Yes. Any manifest can be downloaded as an ASYCUDA XML file, alongside a CSV export, so your customs broker can work from the same data you invoiced from.
Can I bill customers in Jamaican dollars?: Yes. Your rate table and fees are your own, and invoices are generated from them automatically when a package is weighed.
Can my customers pay online?: Yes. Customers pay their invoices from your branded portal through WiPay Caribbean or Fygaro. Both have a sandbox mode so you can test before going live.
I already have a website. Do I need to replace it?: No. You can keep your site and link to your LogisticsPlug customer portal, or use one of our courier website templates on your own domain.
Can I move my existing customers over?: Yes. Customers can be imported from a file, keeping their existing mailbox numbers.